Terms and Conditions

IMPORTANT -- READ THIS CAREFULLY BEFORE CONTINUING!

WRAPMATE WEBSITE & MOBILE APP
REFERRAL TERMS AND CONDITIONS OF SERVICE

Please read the following Terms and Conditions (the "Terms") carefully before agreeing to provide services to any customer of Wrapmate, Inc. and its affiliates ("Wrapmate"). If you do not agree to any portion of these Terms, then you should not sign up to provide services to our customers.

Wrapmate designs vehicle wraps for its users and customers (collectively, "Customers") through the Wrapmate website, available at wrapmate.com, and any Wrapmate mobile application (collectively, the "Website").

Once a Customer agrees to have a vehicle wrap printed and installed, Wrapmate refers that work (each, a "Project") to an installation facility, printer, print shop or other printing facility that has accepted these Terms and agreed to provide services as provided herein (each, an "Authorized Graphic Shop").

By accessing or using the Website, each Authorized Graphic Shop agrees to the following Terms. You should review these Terms regularly as they may change at any time and from time to time in the sole discretion of Wrapmate.

  1. Convenience and Information Only. The Website is provided to Authorized Graphic Shops without charge as a convenience and for their information only. By merely providing access to the Website, Wrapmate does not represent or warrant that: (a) the Website will perform in accordance with any Authorized Graphic Shop's expectations, (b) any Authorized Graphic Shop's access to the Website will be free from interruptions, errors, computer viruses or other harmful components; and/or (c) any information obtained from or through the Website is or will be accurate or complete.
  2. Project. Once a Project has been approved by a Customer, Wrapmate will send the details of that Project, including the design, material(s), and specifications of each vehicle wrap included in the Project, and any available contact information for the Customer to an Authorized Graphic Shop located in Customer's geographic area, selected by Wrapmate in its sole discretion. Authorized Graphic Shop is required to use the exact material(s), design, and specifications as agreed upon in the Project. If any material(s), design, or specifications require adjustment, Authorized Graphic Shop shall immediately notify Wrapmate and the parties will discuss a resolution in good faith. Wrapmate reserves the right to terminate the Project with Authorized Graphic Shop if it cannot use the exact material(s), design, or specifications as agreed upon. Upon acceptance of a Project by Authorized Graphic Shop, Wrapmate will work with Customer to finalize terms of the Project and schedule installation. Once installation is scheduled, Authorized Graphic Shop will coordinate and handle all further logistical communications with Customer. Wrapmate does not print or produce any vehicle wraps. Authorized Graphic Shop will be solely responsible for the agreed upon scope of work in the Project, which may include printing, producing, and/or installing the vehicle wraps included in any Project referred to it. Authorized Graphic Shop responsible for installation shall be responsible for all costs, including the cost for reproduction and shipment of materials, for any installation-related error or failure. Authorized Graphic Shop acknowledges that, although each referred Customer has indicated that it desires to purchase one or more vehicle wraps, that Customer has not signed a contract and is not under any legal obligation to carry out that desire. Authorized Graphic Shop is responsible for installation of all ordered vehicle wraps as scheduled by Wrapmate and Customer. In no event will Wrapmate have any liability or responsibility for any vehicle wraps included in a Project, whether or not printed, produced or installed by Authorized Graphic Shop, or for any claims related thereto.
  3. Project Completion. Authorized Graphic Shop agrees to: (a) accept or deny a Project within two (2) business days via Wrapmate’s pro portal; (b) notify Wrapmate immediately if Authorized Graphic Shop is unable to complete the referred Project for any reason within the timeframe requested by the Customer; (c) complete the Project in a timely and efficient manner, consistent with standard practice in the field, and prioritized by Print Shop. Wrapmate reserves the right to re-assign any Project, or any Customer, to a different Authorized Graphic Shop when requested by the Customer or when Wrapmate believes it to be necessary, in Wrapmate's sole discretion.
  4. Specialty Projects. In certain cases, a Project may require that only a Certified Individual may conduct the installation of the vehicle wrap for the Customer (each, a “Specialty Project”). “Certified Individual” means an individual working on behalf of an Authorized Graphic Shop who has completed the applicable certification training and coursework as provided and updated by Wrapmate from time to time in its sole discretion. Authorized Print Shop shall ensure that only a Certified Individual conducts the installation for a Specialty Project and shall indemnify and hold Wrapmate harmless with respect to any losses, claims, liabilities, damages, costs or expenses (including but not limited to attorney’s fees) incurred or suffered by Wrapmate due to actual or alleged breach of this Section 4. During any period in which these terms are active for a period of two (2) years thereafter, Authorized Graphic Shop shall (a) keep accurate and complete records as to each individual it assigns to work, or actually does work, on a Specialty Project together with a description of their role on the Specialty Project and (b) promptly make such records available to Wrapmate upon Wrapmate’s request from time to time.
  5. Product Design. Any Project received by Authorized Print Shop in relation to a Customer may only be used to fulfill the Project and Customer for which it was provided. Any reuse of any materials by Authorized Print Shop is prohibited.
  6. Wrapmate's Ownership. Reproduction rights for the Project shall be granted to Authorized Graphic Shop for installation of the Project for Customer. The Project, the product design, and all original materials created by Wrapmate for the Project remain the sole and exclusive property of Wrapmate. Any other use or reproduction by Authorized Graphic Shop is prohibited.
  7. Design Integrity and Modification. Authorized Graphic Shop agrees that all design files, concepts, and creative outputs provided by Wrapmate (including but not limited to vehicle wrap designs, renderings, Installation instructions, the final installed graphics including, and branding assets) are the exclusive intellectual property of Wrapmate. No modifications to the original design—including alterations, redrawing, additions, or adjustments—are permitted without the prior written consent of Wrapmate. Minor changes to the placement of design elements solely for technical application reasons may be permitted, but must be approved in writing. Unauthorized modifications will be considered a violation of this Agreement and may result in termination of services and potential legal action.
  8. Social Media and Public Representation. Authorized Graphic Shop agrees not to publish, post, or distribute any photos, videos, or other representations of Wrapmate projects—whether in-progress, completed, or otherwise—on social media platforms or other public channels without first obtaining written review and approval from Wrapmate. This includes, but is not limited to, Instagram, Facebook, TikTok, LinkedIn, YouTube, personal websites, and third-party promotional outlets. Wrapmate reserves the right to request takedown of any unapproved content that misrepresents the brand, quality of work, or proprietary designs.
  9. Project Warranty. Any Project completed by Authorized Graphic Shop must be offered with Authorized Graphic Shop’s applicable warranties for the material(s) utilized for the Project and/or the warranties required based on Authorized Graphic Shop’s certifications. Notwithstanding the foregoing, at a minimum, Authorized Graphic Shop must offer its standard warranty to Customer. In the event of any quality issues with Authorized Graphic Shop’s completion of the Project, Authorized Graphic Shop is solely responsible for all fees incurred to remedy the issues, including reprinting, removal, and reinstallation.
  10. Project Fees. The fee paid to Authorized Graphic Shop for a Project will be specified by Wrapmate in the Project details. The quoted fee will be remitted to Authorized Graphic Shop from Wrapmate in two (2) installments unless otherwise agreed to in writing. Authorized Graphic Shop will be paid 50% of the quoted fee prior to arrival of Customer’s vehicle. The remaining 50% will be remitted upon completion of the Project and subsequent approval by Customer. Upon completion of the Project, Authorized Graphic Shop shall upload photographs of the completed Project via the pro portal. Following verification by Wrapmate and Customer approval of such photographs, final payment will be remitted within three (3) business days. All fees, quotes, and pricing for the Project (“Project Fees”) are confidential and Authorized Graphic Shop is prohibited from disclosing or discussing any Project Fees with any party besides Wrapmate.
  11. Supplemental Project Fees. A Project may involve unforeseen circumstances that require additional services by Authorized Graphic Shop. These circumstances may include, but not limited to, vehicles with existing graphics, after market accessories, or damaged vehicles. If a circumstance arises where a Project will require additional services by Authorized Graphic Shop, Authorized Graphic Shop must cease installation of the Project and provide a description of the circumstance and a quote to remedy the circumstance prior to incurring any expense to Wrapmate. Wrapmate will provide Authorized Graphic Shop’s supplemental quote to Customer, to be paid at the final invoice, with an option to proceed. Neither Wrapmate nor Customer will be responsible for supplemental fees incurred by Authorized Graphic Shop prior to notification and approval.
  12. Right to Additional Fees. If, for a period of 24 months after Authorized Graphic Shop completes a Project for a particular Customer, that Customer hires Authorized Graphic Shop to print and/or install one or more additional vehicle wraps, that work will be considered a new Project, and Authorized Graphic Shop will pay Wrapmate 15% of the invoiced total to the Customer. Authorized Graphic Shop will pay these Referral Fees, and provide Wrapmate with a corresponding certification, within 30 days after the completion of such new Project.
  13. Prohibited Conduct. Authorized Graphic Shop is indefinitely prohibited from initiating or attempting to initiate contact by telephone, mail, email, or otherwise with Project Customer(s) for marketing or sales purposes.
  14. Advertising and Promotional Purposes. Authorized Graphic Shop agrees and consents to Wrapmate’s use of Authorized Graphic Shop’s name and likeness in connection with the Project in any and all media and for advertising or promotional purposes of Wrapmate.
  15. Right of Audit. Authorized Graphic Shop will prepare and maintain records covering all transactions arising out of or relating to the transactions contemplated by these Terms. Upon request by Wrapmate, Authorized Graphic Shop shall provide Wrapmate with a detailed summary of all such transactions. If such summary shows that Authorized Graphic Shop's payments were less than the amount which should have been paid during the period in question, Authorized Graphic Shop will make all payments required to be made to eliminate any discrepancy within 30 days after Wrapmate's demand therefor.
  16. User Account, Password and Security

    (a) User Account. When signing up to receive referrals through the Website, Authorized Graphic Shop will be required to create a User Account and provide us with appropriate banking information that Authorized Graphic Shop would like payments remitted to. We use reasonable precautions to protect the privacy of your UserID, password, User Account information and credit card information by utilizing a Secure Socket Layer (“SSL”) connection. Accordingly, your UserID, password, User Account information and banking information are encrypted using an SSL connection and are not expected to be read in an intelligible form as they travel to the Website. You, however, are ultimately responsible for protecting your UserID, password, User Account information and credit card information from disclosure to third parties, and you are not permitted to circumvent the use of required encryption technologies. You agree to (i) immediately notify Wrapmate of any unauthorized use of your UserID, password or User Account, or any other breach of security, and (ii) ensure that you exit from your User Account at the end of each session. While we provide certain encryption technologies and use other reasonable precautions to protect your confidential information and provide suitable security, we do not and cannot guarantee or warrant that information transmitted through the internet is secure, or that such transmissions are free from delay, interruption, interception or error.

    (b) Accurate Information. In creating and using your User Account on the Website, Authorized Graphic Shop agrees to: (i) provide true, accurate, current and complete information about itself on any registration form required on the Website (such information being the “Registration Data”); and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If Authorized Graphic Shop provides any information that is untrue, inaccurate, not current or incomplete, or if Wrapmate has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, then we have the right to suspend or terminate your User Account and decline to send any additional referrals to you.

  17. Privacy. All personal data that Authorized Graphic Shop provides through the Website will be handled in accordance with Wrapmate's Privacy Policy wrapmate.com/privacy. Children under the age of eighteen (18) are prohibited from submitting any personally identifiable information. If Wrapmate learns that a user under the age of eighteen (18) is using the Website, then Wrapmate will use commercially reasonable efforts to block that user from using the Website.
  18. Authorized Print Shop's Liability. Authorized Graphic Shop will defend, indemnify and hold harmless Wrapmate and its officers, directors, employees, agents, affiliates, Customers, successors and assigns from and against any and all costs, claims, damages, expenses and liabilities of any kind (including, but not limited to, reasonable attorneys' fees and costs) with respect to any claims or suits arising out of any act or omission of Authorized Graphic Shop, its officers, directors, employees, agents, affiliates, successors or assigns, connected with or related to these Terms and the services provided by Authorized Graphic Shop, including, but not limited to, claims arising from any breach or violation of Authorized Graphic Shop's obligations under these Terms. If a claim for indemnity is made under this Paragraph, Wrapmate will give Authorized Graphic Shop prompt written notice of any alleged liability or action and will tender the full defense thereof to Authorized Graphic Shop. Wrapmate will not be liable for any settlement of any such liability or action effected by Authorized Graphic Shop without the prior written consent of Wrapmate.
  19. Taxes. Authorized Graphic Shop is responsible for charging and remitting all applicable taxes for each Project.
  20. EXCLUSION OF WARRANTIES. Authorized Graphic Shop AGREES THAT ACCEPTANCE OF ANY REFERRAL OR USE OF ANY VEHICLE WRAP PROVIDED BY WRAPMATE IS AT ITS SOLE RISK, AND ACKNOWLEDGES THAT ALL SERVICES PROVIDED BY WRAPMATE ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE EXTENT NOT PROHIBITED BY APPLICABLE LAW, WRAPMATE DISCLAIMS ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED OR STATUTORY, OTHER THAN THOSE EXPRESSLY SET FORTH IN THESE TERMS, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE, WITH RESPECT TO ANY PROJECT, PRODUCT, PRODUCT DESIGN, AND ANY OTHER GOODS AND/OR SERVICES PROVIDED TO Authorized Graphic Shop UNDER THESE TERMS.
  21. Limitation of Liability.

    (a) UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, WILL WRAPMATE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, PRINT SHOPS, SUCCESSORS OR ASSIGNS BE LIABLE TO Authorized Graphic Shop FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, EVEN IF WRAPMATE HAS BEEN SPECIFICALLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, ARISING FROM THE USE OF OR INABILITY TO USE THE PRODUCT OR PRODUCT DESIGN, OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY LOST REVENUE, LOST BUSINESS, LOST PROFITS, LOST GOODWILL, LOST DATA, LOST USE OF DATA OR OTHER PECUNIARY LOSS, THAT Authorized Graphic Shop MAY SUFFER OR INCUR.

    (b) WRAPMATE'S MAXIMUM LIABILITY FOR ANY DAMAGES ARISING OUT OF OR RELATED TO THESE TERMS, ANY REFERRAL MADE HEREUNDER, OR ANY SERVICES PROVIDED TO Authorized Graphic Shop, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, WILL IN NO EVENT EXCEED, IN THE AGGREGATE, THE GREATER OF (i) THE AGGREGATE SUM PAID TO WRAPMATE UNDER THESE TERMS WITH RESPECT TO ANY PARTICULAR PROJECT, OR (ii) $100.00, EVEN IF WRAPMATE HAS BEEN ADVISED OF THE CLAIM OR POTENTIAL CLAIM.

  22. Force Majeure. Wrapmate will not be liable for any failure to fulfill its obligations under these Terms or for delays in delivery due to causes beyond its reasonable control, including, but not limited to, acts of God, natural disasters, acts or omissions of other parties, acts or omissions of civil or military authority, government priorities, changes in law, material shortages, fire, strikes, floods, epidemics, quarantine restrictions, riots, war, acts of terrorism, acts of cyber-terrorism, cyber-espionage or cyber-hacking, delays in transportation or inability to obtain labor or materials through its regular sources. Wrapmate's time for performance of any such obligation will be extended for the time period of such delay or Wrapmate may, at its option, cancel any referral without liability by giving notice of such cancellation to Authorized Graphic Shop. No penalty of any kind will be effective against Wrapmate for any such delays in performance or cancellation.
  23. Termination.

    (a) Wrapmate reserves the right to terminate its relationship with Authorized Graphic Shop at any time, for any reason, on not less than 30 days' prior written notice to Authorized Graphic Shop.

    (b) Wrapmate also reserves the right to terminate Authorized Graphic Shop's account or right to receive a Project from Wrapmate at any time, without notice, for conduct that Wrapmate believes violates these Terms and/or is harmful to its Customers, to other users of the Website, to Wrapmate, to its partners, to the business of the Website's service provider, or to other service or information providers.

  24. Governing Law. These Terms will be governed by the laws of the State of Colorado, without giving effect to any principles of conflicts of laws. By accepting any referral, Authorized Graphic Shop agrees that any action at law or in equity arising out of or relating to its use of the Website, these Terms or any Project will be filed only in the state or federal courts sitting in Denver, Colorado, and Authorized Graphic Shop hereby consents and submits to the personal jurisdiction of such courts for the purpose of litigating any such action.
  25. Compliance with Laws. Wrapmate makes no representation that Authorized Graphic Shop may lawfully accept the referral of any Project or provide any services to any Customer in all jurisdictions. Authorized Graphic Shop will be solely responsible for determining whether any federal, state, regional or local laws, rules or regulations apply to or otherwise impact the printing and /or installation of vehicle wraps on any Customer's vehicle, and for complying with all such laws, rules and regulations. Accepting a referral or providing services in any jurisdictions where such actions are illegal is expressly prohibited. If Authorized Graphic Shop chooses to accept a referral or provide any services in any such jurisdiction, it does so on its own initiative and is responsible for compliance with all applicable laws, rules and regulations. Authorized Graphic Shop will be solely responsible for determining whether any federal, state, regional or local laws, rules or regulations apply to or otherwise impact the printing and /or installation of vehicle wraps on any Customer's vehicle, and for complying with all such laws, rules and regulations. Wrapmate is not responsible for any violation of law. Authorized Graphic Shop may not use or export any vehicles wraps included in any Project in violation of U.S. export laws and regulations. Authorized Graphic Shop agrees to comply with all applicable laws regarding the transmission of technical data exported from the United States and the country in which Authorized Graphic Shop is located (if different from the United States). In no event will Wrapmate have any responsibility or liability for or due to Authorized Graphic Shop's breach of this provision or failure to comply with any applicable laws, rules or regulations.
  26. Miscellaneous. Authorized Graphic Shop may not assign its rights or obligations with respect any Project to any third party without Wrapmate's prior written consent. These Terms constitute the entire agreement between the parties, supersede all prior agreements and understandings, express or implied, oral or written, relating to the subject matter hereof. These Terms will be binding upon and inure to the benefit of Wrapmate and Authorized Graphic Shop, and their respective representatives, successors and permitted assigns.
Authorized Print Shop's Consent To These Terms

By entering data into Wrapmate's Website and requesting that Wrapmate refer Projects to it, Authorized Graphic Shop consents to and agrees to be bound by these Terms. If Wrapmate decides to change any aspect of these Terms, it will make an effort to post those changes on this web page so that Authorized Graphic Shop will always be able to understand and agree to the terms and conditions governing its relationship with Wrapmate. Authorized Graphic Shop's use of the Wrapmate website or acceptance of any referral from Wrapmate after Wrapmate posts notice of any changes to these Terms on this web page will signify Authorized Graphic Shop's assent to and acceptance of the revised Terms. If Authorized Graphic Shop has any questions or comments of any kind, please let Wrapmate know by sending comments or requests to: