Wrapmate Website & Mobile App Privacy Policy

Information Collected

Through your use of the Website, Wrapmate may collect information that personally identifies you. We collect the following information about you:

Information You Provide To Us.

You will be required to provide us with information when you engage with certain functions of our Website. You can choose whether or not to provide us with this information, but if you choose not to provide any required information, your experience with the Website may be diminished and some features may not be available or may not work as intended. We collect information from you when you:

• Become a Wrapmate Pro. When you sign up to be a graphics partner with Wrapmate, you will provide us with your shop name, shop address, contact name, contact email address, and contact telephone number. We also require you to complete a W-9 upon selection as a Wrapmate Pro.
• Create a vehicle wrap. When you start your Wrapmate vehicle wrap project, we require you to provide us with your name, email address, telephone number, and specifications of your vehicle.
• Chat with us. When you chat with us and send us any feedback, comments, or suggestions, you will need to provide your name and any other information you choose to disclose to us.
• Make a deposit or purchase. To make a deposit or purchase a vehicle wrap, we require that you provide us with your credit card information. If you choose not to provide the required credit card information, you will not be able to make a purchase through the Website. The payment is facilitated by Stripe, our third-party payment processor. Please note that our Privacy Policy governs our collection and use of the information you provide to us before you get to the payment section of our Website. The use of your information after you get to the payment section is governed by Stripe's privacy policy.

Information Collected Automatically.

Cookies can be persistent (cookies that stay on your device for a set period of time) or session (cookies that expire when you close your browser) cookies. When you use our Website, we use cookies and other technologies to automatically collect certain information about you. Cookies are text files that your web browser places on your computer or mobile device when you visit a website. The cookies and other technologies on our Website collect the following information:

• Usage Information. This includes information relating to time of visit to our Website, pages visited, the frequency of access, time spent on each page, and referring website details.
• Location Information. Information about your location, which may be determined through your IP address.
• Device Information. Information about the device you are using, such as hardware model, operating system, browser, and your preferences.

To collect this information, we use the following cookies:

• Strictly Necessary Cookies. These cookies are required for making use of our Website and allow it to function properly.
• Functional Cookies. These cookies enable our Website to provide enhanced functionality and personalization for you.
• Analytics Cookies. Our Website employs analytics cookies by third-party providers to recognize and count visitors, see how visitors interact with the Website, and improve our Website.
• Advertising Cookies. These cookies are used to identify and store behaviors when visiting our Website, deliver relevant advertisements, limit ad frequency, and measure advertising effectiveness.
• Facebook Pixel. We use Facebook Pixel to customize our advertising and to serve you ads on your social media based on your browsing behavior.
• Google Ads. We use Google Ads to deliver advertisements and track interactions with our advertisements.
• Google Analytics. We use Google Analytics to collect information on your use of the Website to improve our Website.
• Mixpanel. We use Mixpanel to help analyze how users use our Website.
• Google Tag Manager. We utilize Google Tag Manager to manage and organize all third-party tags on our Website.

Use of Your Information

Information collected by us is used to:

• Create your vehicle wrap.
• Schedule production and installation of your vehicle wrap.
• Process your payment.
• Process your Wrapmate Pro application.
• Respond to your questions or inquiries.
• Send you information on products and services that we feel may be of interest to you.
• Conduct data analytics on our Website.
• Communicate with you about our Website or to inform you of any changes to our Website.
• Improve our Website.
• Engage in internet-based advertising.
• Diagnose Website problems and engage in fraud identification and prevention.
• Monitor user experience.
• Defend our rights and those of others.
• Efficiently maintain our business.
• Comply with the law.

When Information Is Disclosed

We may disclose your information in the following circumstances:

With Print Shops. We will share your information with designated Print Shops so they can contact you about production and installation of your vehicle wrap. As discussed further in our Customer Terms and Conditions of Service, these Print Shops operate as independent contractors. Their use of your information is governed by their own privacy policies.

With Service Providers. We may share your information with our service providers, such as payment processors and communications providers.

Within Wrapmate. We may share your personal information with subsidiaries, joint ventures, or affiliates.

In the Event of a Corporate Reorganization. We would share your information with third parties in the event of a merger, acquisition, sale, or other corporate transaction.

To Prevent Harm. We may share your information if we believe it is necessary to detect, investigate, or prevent illegal activities or fraud.

For Legal Purposes. We will share your information where legally required, such as in response to court orders or law enforcement requests.

Choices About Your Information

Access or Amend Your Information. If you are a Wrapmate Pro, you can access or amend certain information by logging in to your account or contacting support@wrapmate.com.

Analytics and Advertising Trackers. You can opt-out of analytics and advertising trackers by following the instructions above.

Marketing Emails. You may opt-out of marketing emails by clicking the "unsubscribe" link contained in any marketing email.

Text Messages. You can cancel text messages at any time by texting "STOP" in response to any text message we send you.

Cookies. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Website may become inaccessible or not function properly. You may be able to opt-out of certain advertising cookies by visiting the Digital Advertising Alliance's opt-out page at www.aboutads.info/choices. Note that even after you opt out, you may still see Wrapmate ads, but they will not be based on your online behavior.

Information from Children

The Website and the services offered thereon are not intended or designed for children under the age of eighteen (18).

Do Not Track Requests

We do not support Do Not Track requests from internet browsers and similar devices. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

Nevada Residents

If you are a consumer in the State of Nevada, you may request to opt-out of the current or future sale of certain of your personal information. We do not currently sell any of your personal information under Nevada law, nor do we plan to do so in the future. If you have any questions regarding our data privacy practices, please contact support@wrapmate.com.

Third Party Links

The Website may contain links to various websites. Linked websites are not under our control. This Privacy Policy applies solely to Personal Information that is acquired on our Website. We accept no responsibility or liability for these other websites.

Terms and Conditions of Service

Your use of the Website will also be governed by the Wrapmate Terms and Conditions of Service.

Changes to This Privacy Policy

We may change this Privacy Notice from time to time. We will post the changes to this page and indicate the date the changes go into effect. If we make changes that materially affect your privacy rights we will notify you by a prominent alert on our Website. Please review this Privacy Notice periodically to check for updates.

Contact Us

If you have additional questions or comments of any kind, please e-mail support@wrapmate.com or contact us by mail at: